Chick-Fil-A tops the annual ranking of the nation’s favorite fast food restaurants, established by the U.S. Customer Satisfaction Index.
The chicken chain has beaten KFC, Starbucks, Panera Bread and Five Guys despite being open 52 fewer Sundays each year.
Closed on the Sabbath day according to the Christian faith of its founders, Chick-fil-A has been the subject of nearly a decade of boycotts and campaigns by LGBT activists claiming the company is anti-gay.
As Chick-fil-A’s seven-year reign at the top of the U.S. Customer Satisfaction Index continued during the Covid pandemic from 2020 to 2021, her lead was narrowing.
Pizza chain Domino’s closed the gap to join Chick-fil-A at the top of the mountain in a tie for first place, while Subway fell dramatically and Burger King hung near the basement.
Chick-fil-A / Domino’s
Mexican Grill Chipotle
In 12th place, Burger King did not exceed the top 10. The chain launched a chicken sandwich war to capitalize on the latest round of boycott calls against Chick-fil-A CEO Dan Cathy , for donations to Christian charities.
Burger King tweeted in June that it would donate 40 cents for every chicken sandwich sold during Pride Month up to $ 250,000 to the Human Rights Campaign.
“The #ChKing says LGBTQ + rights! During #pride month (even Sunday Eyes) your chicken sandwich craving can be good!” The company tweeted with a not-so-subtle side-eye emoji to the Georgia-based company.
The survey was based on interviews with nearly 20,000 customers at the height of the pandemic from April 1, 2020 to March 29, 2021. The survey was halted ahead of Burger King’s Pride’s campaign of the month.